TaxAssist Accountants

Business overview

TaxAssist Accountants – Horsham, a local accountancy practice, stands at 33 Queen St, Horsham RH13 5AA. The team helps local people and businesses handle accounts, tax returns, payroll, VAT and every other day-to-day money task that can cause worry. Individuals, sole traders, family partnerships and limited companies all make use of the service. The office opens Monday to Friday, 9:30 AM to 5:00 PM, and closes at weekends so that staff can keep energy high during the working week. Anyone in need of quick guidance can ring 01403 283 955 to reach a trained adviser without delay. Clients get the strength of a nationwide network because TaxAssist is a well-known brand, yet the Horsham branch is owned and run by local professionals who know the town’s shops, trades and community groups. This blend of big-firm resources and small-firm care makes the practice a steady, reliable choice for money matters in Horsham and the nearby villages of Denne Park, Broadbridge Heath and Southwater. Interviews with current clients show they value the calm, step-by-step way the advisers break down complex rules. The branch also supplies reminders ahead of key filing dates, meaning fewer last-minute scrambles. For many, that single benefit justifies a yearly retainer. In short, whether someone needs a one-off tax return or full company accounts, the Queen Street office provides a trusted hand at a fair, fixed price.

Contact and appointment details

The fastest way to speak with a qualified accountant is a simple click-to-call on 01403 283 955. During opening hours, the phone is answered by an in-house receptionist, never by an off-site call centre. If callers wish to verify credentials or send a written question first, the official website at https://www.taxassist.co.uk/accountants/horsham carries an online form that feeds straight into the booking diary.

Appointments are strongly recommended rather than compulsory. Walk-ins are welcomed, yet clients with a set time enjoy shorter waits and a guarantee that the right specialist is free. The branch offers two meeting styles: a face-to-face chat in the ground-floor interview room or a secure online screen share for people who are travelling, shielding, or pressed for time. Video calls use encrypted links, so private figures stay private.

To speed things up, callers are asked to keep their Companies House number, National Insurance number or Unique Taxpayer Reference handy. This lets the team pull up background details at once, saving everyone repeat calls. Same-week appointments are usually possible in quieter months, while January, April and July see higher demand. At peak periods, staff will extend early-morning or early-evening slots to keep new enquiries moving. Email confirmations go out instantly, containing a map link, parking tips and a checklist of papers to bring.

Location and directions

Full postal line: 33 Queen St, Horsham RH13 5AA, United Kingdom. The practice sits on Queen Street between Worthing Road and Denne Road, about a two-minute walk south-west of Horsham railway station. That short distance makes it handy for commuters who wish to drop off receipts on the way to work or collect signed accounts on the route home. The blue and yellow TaxAssist sign faces the pavement directly opposite the Salvation Army charity shop, a landmark many locals know well. Walk a few steps further and Waitrose appears, whose car park provides added orientation.

Motorists are advised to type RH13 5AA into their sat-nav units; the map pin on common navigation apps is verified at the doorway, cutting the risk of landing in the one-way system on nearby East Street. On-street pay-and-display spaces usually sit open along Queen Street itself, with machines accepting coins and contactless cards. Should those slots be full, Park House car park on North Street lies within 200 metres and rarely reaches capacity. Cyclists can lock up at a public rack outside the post office on the corner. For visitors with mobility needs, the dropped kerb outside number 33 means no rough edges between car and entrance. Clear window graphics mark the bell and door handle, so first-time guests know exactly where to go.

Opening hours and seasonal variations

• Monday: 9:30 AM to 5:00 PM
• Tuesday: 9:30 AM to 5:00 PM
• Wednesday: 9:30 AM to 5:00 PM
• Thursday: 9:30 AM to 5:00 PM
• Friday: 9:30 AM to 5:00 PM
• Saturday: Closed
• Sunday: Closed

Public-holiday schedules may differ. The team advises clients to telephone ahead during Easter, Christmas and bank-holiday weeks because staff numbers drop when people take annual leave. Any change to hours is pinned on the front door five working days before it takes effect and posted on the phone voicemail.

Messages and web enquiries left outside office hours are monitored at 8:30 AM each working morning. Replies go out in order of arrival, so early requests gain priority. In busy filing seasons the diary often fills two weeks ahead, yet advisers will still aim to review urgent paperwork within 48 hours if a penalty deadline looms. For clients with strict shift patterns, early-bird slots from 8:00 AM or after-hours slots up to 6:30 PM can be arranged by direct email. These flexible windows need 48 hours’ notice but cost no extra.

Accessibility and inclusivity features

Accessibility starts outside. A single wheelchair-reserved bay sits right in front of the door, meaning no kerbs or slopes must be tackled. The entrance threshold measures under ten millimetres, meeting Part M of the UK Building Regulations. Inside, a ground-floor interview room holds a height-adjustable desk and sturdy, armless chairs for easy side transfers. Doorways give 900 mm clear opening space, suitable for most mobility aids. Lighting is bright and even, using LED strips to cut glare and shadows.

The practice is LGBTQ+ friendly and carries a visible “Transgender Safe Space” badge on its reception counter. Staff have completed equality training and will always address clients by their chosen names and pronouns. Assistance dogs are welcome; a water bowl and resting mat are kept in a cupboard and brought out whenever needed. Printed letters and invoices can be produced in large print or on off-white, dyslexia-friendly paper. By giving two working days’ notice, clients may request a British Sign Language interpreter or a remote captioning link for online meetings. For those with hearing aids, the interview room holds a portable induction loop that is tested each quarter. The toilet facility is step-free and includes grab rails on both sides. These small touches, when put together, allow every client to focus on the financial discussion rather than building barriers.

Key reasons to choose this practice

1. The blend of national backing and local insight sets this Horsham branch apart. Being part of the wider TaxAssist network gives access to updated tax calculators, cloud software and central technical teams. Yet decisions about fees, staff and community projects are made on site by the Horsham directors, whose children attend local schools and whose shopping happens on the same high street as their clients.
2. Qualification levels are high. Every adviser holds either ICAEW or ATT status, and certificates hang in the reception area for easy checking.
3. The firm runs a transparent fixed-fee model. Clients receive a written quote that lists each task, such as payroll, quarterly VAT checks or year-end accounts, before work begins. No hidden costs appear later, and most packages allow payment by monthly Direct Debit to smooth cash flow.
4. Meeting style is flexible. Some traders enjoy a coffee across the desk; others prefer a video call to save an hour’s travel. Documents arrive through encrypted portals, signed digitally, then stored safely in the cloud.
5. Community involvement, from sponsoring local junior football to giving free talks at Horsham Business Club, builds trust and keeps staff tuned to real-world problems that shopkeepers, builders, designers and freelancers face day to day.

Call-to-action prompts

Ring 01403 283 955 for a free initial chat about any tax or accountancy need. The first phone conversation lasts around ten minutes and helps decide what level of support fits best. Walk-in visitors may pop by between 9:30 AM and 5:00 PM to drop off receipts or ask quick questions; however, booked appointments receive priority service and a guaranteed slot with the right specialist.

If directions are required, open a preferred mapping app, type RH13 5AA and tap “Get Directions”; the pin lands straight at the doorway. For deeper information, such as detailed service lists or client testimonials, visit the verified website link in the contact section where case studies from local businesses sit ready to read.

Anyone nervous about fees is encouraged to request a no-obligation quote. Staff promise that a written figure will arrive within 24 hours of the first meeting, and that figure will stay fixed until both sides agree any change. In January a special “New-year Health Check” is offered, which reviews bookkeeping systems at no charge and suggests simple improvements saving average micro-companies up to three hours a month. Places on that scheme are limited, so early booking is wise.

Frequently asked questions

What are your opening hours? Monday to Friday 9:30 AM to 5:00 PM; closed Saturday and Sunday. Early-bird or early-evening slots may be set up with notice.

Where are you located? 33 Queen St, Horsham RH13 5AA, opposite the Salvation Army shop and two minutes from Horsham station.

How do I book an appointment? Telephone 01403 283 955, or use the website booking form; choose in-office or online.

Is your office accessible for wheelchair users? Yes. Dedicated parking, a step-free entrance, wide doors and an accessible interview room are in place; assistance dogs are welcome.

Are you open at weekends? No, though document drop-off boxes can be set out by arrangement, and weekday appointments can be moved earlier or later to suit shift workers.

How much do you charge? Fees are fixed in advance based on the tasks agreed. A typical sole trader package starts at a modest monthly figure, payable by Direct Debit.

Can you act as my agent with HMRC? Yes. Once a 64-8 form is signed, the practice handles all routine communication with HMRC on the client’s behalf.

Do you support cloud bookkeeping? The team is certified in Xero, QuickBooks, FreeAgent and Sage, helping clients pick and use software that fits their budget.

Will I always deal with the same adviser? Wherever possible, yes. Each client is paired with a single point of contact plus a deputy for holiday cover.

Do you offer audit services? For companies that need a statutory audit, the Horsham office works with an approved partner firm inside the TaxAssist network.

Data consistency and maintenance note

The content manager must review this listing every quarter against the firm’s own website, Companies House record and HMRC agent portal to ensure the Name-Address-Phone details stay identical. Any mismatch should be corrected on the same day it is found. Map pin accuracy needs re-checking after local roadworks or council renumbering on Queen Street; if a shift is detected, submit a fresh geolocation marker to all major navigation apps.

Public-holiday opening times must be updated at least two weeks before Christmas, Easter and each UK bank holiday, reflecting agreed staff leave rosters. When a new service launches, such as R&D tax claims or Making Tax Digital training, add a short note under the key reasons section while keeping word count balanced. Archive older promotions so the listing remains clear and uncluttered. Every piece of contact data in this text — name, address, phone, web link — should mirror the details printed on headed paper, invoices and email footers to help search engines and human readers trust what they see.

Image ideas

• Photo 1 A daylight exterior shot of 33 Queen St showing the bright blue and yellow TaxAssist logo above the door, the street nameplate on the wall and clear pavement signage.
• Photo 2 The interior reception area with the step-free layout, seating, framed qualifications and the small child-safe play table, giving a welcoming first impression.
• Photo 3 A staff group image taken inside the consultation room featuring only Horsham personnel in branded shirts, notebooks open, smiling to camera, to underline professionalism.