
Acacia Accounting Bureau Limited is a private limited company registered with Companies House. The practice operates in the category “Accountant”, providing accountancy and tax services to the public. Trading and registered address: 25 Fenhurst Close, Horsham, RH12 1UX, United Kingdom. Telephone: to be confirmed. Website: acacia.ltd.uk for background notes and general enquiries. The Companies House registration number will be added once issued, allowing readers to verify the firm’s legal status. The Horsham premises currently function mainly as an administrative office; confirmation is pending on whether meetings must be booked in advance. A precise map pin, driving directions and pedestrian guidance appear later in this listing to help visitors locate the doorway. The company keeps its statutory records at the registered office.
Fenhurst Close is a quiet residential cul-de-sac about one mile north-west of Horsham town centre and just south of the A264 bypass. The street is lined with two-storey brick houses, small front gardens and minimal traffic, so it stays calm during working hours. Local bus routes 23 and 200 stop on Crawley Road; from there, the walk to number 25 is roughly five minutes on paved footpaths. Horsham rail station is 1.2 miles away with direct trains to London Victoria, London Bridge, Gatwick Airport, Brighton and Portsmouth.
Drivers will find on-street bays on both sides of Fenhurst Close with no permits or time limits at present, though visitors should check for any updated restrictions. The firm will confirm shortly if a marked visitor bay is available. Verified walking directions from Horsham station will list landmarks such as the Albion Way footbridge and the turning into Guildford Road.
Accessibility details are still being gathered. Confirmation of any threshold step, handrail, ramp, door width and step-free route will be issued after measurements are taken. If the bell is unanswered, ring the main office number so a member of staff can come to the door. Signage is discreet: look for a small brass plaque reading “Acacia Accounting Bureau Limited” fixed to the brickwork beside a white front door.
The practice is operating on an appointment-only basis until a formal timetable is published. Meetings can be arranged Monday to Friday, usually between 08:30 and 17:30. During peak periods, especially the January self-assessment deadline and the March and April year-end window, early-evening or Saturday-morning slots may be offered subject to staff availability. The office observes all major UK public holidays and will post closure dates each year. Clients are asked to book one to two working days ahead for routine matters and give extra notice for complex work such as statutory accounts sign-off or inheritance-tax planning.
Established in Horsham, Acacia Accounting Bureau Limited blends local knowledge with nationally recognised professional standards. The firm’s mission is “to deliver clear, dependable financial insight that lets clients focus on running their businesses”. Qualified staff work from the Horsham office and support clients remotely by telephone, encrypted email and secure document portals. On-site visits can be arranged for system reviews or stocktakes, subject to travel radius and diary capacity.
The practice uses modern cloud software, including Xero, QuickBooks and Sage, to provide live bank feeds, instant receipt capture and real-time collaboration. All personal and commercial data are handled in strict confidence under the Data Protection Act 2018 and UK GDPR. Two-factor authentication guards every client file, and backups are encrypted to enterprise-grade standards.
Prices may be fixed-fee, subscription or hourly; the basis for each task is confirmed during quotation and recorded in the engagement letter.
Clients include private individuals, sole traders, partnerships, limited companies, landlords and registered charities. Sectors range across retail, professional consulting, construction contracting, creative media, light manufacturing and digital services. Turnovers vary from pre-revenue start-ups to firms approaching £5 million. The core catchment is Horsham, Crawley, Haywards Heath, Billingshurst and wider West Sussex, though remote tools allow support anywhere in the United Kingdom. Face-to-face visits are usually possible within a 25-mile radius of RH12 1UX, subject to agreement and travel costs.
Professional memberships are being finalised. They will be listed precisely, for example “Member of the Association of Chartered Certified Accountants (ACCA)” or “Licensed by the Association of Accounting Technicians (AAT)”, together with any practising-certificate numbers. The firm will also state its anti-money-laundering supervisory body, likely HM Revenue & Customs. Professional indemnity insurance is in place, with at least £1 million cover per claim; insurer details will be published for transparency. The Companies House number and any registered office differing from the trading address will also be shown. Staff follow the ethical code of their governing body and comply with the Provision of Services Regulations 2009.
Clients will soon be able to contact the practice by telephone (number to be confirmed), by email at info@acacia.ltd.uk or via an enquiry form on the website. Calls received before 16:00 on a working day are normally returned that afternoon; messages left after 16:00 or by email receive a reply next working day.
Prospective clients should have their latest accounts, HMRC letters, Unique Taxpayer Reference (UTR) and Government Gateway credentials ready to speed progress.
A full accessibility survey is under way. Current notes record a single low doorstep at the entrance; a portable ramp may be available on request. The doorway opens to about 82 centimetres, suitable for most mobility aids. There is no dedicated wheelchair-adapted WC on site, though standard facilities are provided. Visitors needing an accessible restroom can be directed to Horsham Library, under ten minutes away by car.
Assistance dogs and guide dogs are welcome. Free guest Wi-Fi is provided in the waiting area, and tea, coffee and chilled water are offered. Hand-sanitiser stations remain at the entrance and in the meeting room, and windows are opened regularly for airflow; masks are optional. The nearest blue-badge bay is at the junction of Fenhurst Close and Crawley Road, roughly 60 metres from the door.
Satisfied customers are encouraged to post feedback to help others judge reliability, responsiveness and value. Preferred platforms, likely Google Business Profile and Yell, will be confirmed soon. Constructive criticism supports continual improvement.
FAQs awaiting sign-off:
All feedback is acknowledged within 24 hours. More complex issues escalate to the practice director, with the aim of resolving any negative comment within five working days.
A set of professional images is in preparation:
All photographs will be at least 1,600 × 900 pixels, evenly lit and taken within the last 12 months. No confidential documents will be visible. A high-resolution PNG logo with transparent background will accompany the images for directory thumbnails and social posts.
Accepted payment methods: bank transfer (BACS), debit or credit card, monthly Direct Debit and, by prior arrangement, cheque. Standard terms call for settlement within 14 days of invoice date. Early-payment incentives may apply, for example a 2 percent discount if cleared funds arrive within seven days. Fixed-fee agreements are usually collected monthly in advance by Direct Debit, while ad-hoc consultancy is billed in arrears at month-end. The practice uses GoCardless for automated collections. Each engagement letter sets out the fee schedule, escalation pathway and dispute-resolution process, all compliant with the Late Payment of Commercial Debts Regulations 2013.
January is the busiest month for self-assessment filing, so the office will extend telephone support until 19:00 and open selected Saturdays from 09:00 to 12:00. Similar cover is planned for March and early April to handle year-end peaks. Christmas closure runs from 24 December to 2 January inclusive, with reopening at 09:00 on the first working day of the new year.
For urgent matters such as HMRC deadline letters, an emergency mailbox, urgent@acacia.ltd.uk, is monitored daily even during closures. A dedicated mobile line will be issued to clients with time-critical needs. Disaster-recovery measures include off-site encrypted backups and cloud-hosted accounting systems, enabling staff to work remotely if the Horsham office becomes unavailable. The target is to restore normal service within 24 hours of any local disruption. Any temporary change to opening hours will be publicised at least 14 days in advance.