BESPOKE.

Business snapshot

BESPOKE., a contemporary hair salon in Horsham, West Sussex, delivers personalised, fashion-forward hairdressing for every guest who arrives. Proudly women-owned and championing an inclusive ethos, the studio attracts clients with a team of highly trained stylists, an ever-evolving colour menu and convenient late opening every Thursday. Situated at 1 Glynde Pl in the town centre, the salon blends big-city trend awareness with small-town warmth. Visitors looking for a sharp cut, a lived-in balayage or a full bridal package will find skilled hands and attentive service. Phone 01403 801 126 to reserve an appointment and discover standout Horsham hairdressing.

Contact details (NAP)

BESPOKE. Hair Salon
1 Glynde Pl, Middle St, Horsham RH12 1NZ, United Kingdom
Phone 01403 801 126
Website: https://www.bespoke-studios.co.uk/
Where directory functions allow, “Tap to call” and “Get directions” buttons improve ease. All appointments, patch-test bookings and bridal consultations are arranged by phone; the front-of-house team answers Tuesday to Saturday during trading hours. Advance appointments are strongly advised, yet limited walk-in slots are released daily and filled on a first-come basis, ring ahead for real-time availability.

Opening hours

Monday Closed
Tuesday 10 AM – 7 PM
Wednesday 10 AM – 7 PM
Thursday 10 AM – 8 PM (late-night service for after-work guests)
Friday 12 PM – 6 PM
Saturday 9 AM – 3 PM (early start, early finish for weekend plans)
Sunday Closed
Hours may vary on public holidays; please phone to confirm.

Services and specialities

Tailored hair services for every texture, length and lifestyle.
• Precision haircuts – Scissor or razor work is mapped to face shape, hair movement and daily routine. A soothing shampoo, scalp massage and blow-dry finish are always included. Clients may request dry-cutting or curl-by-curl methods at no extra charge.
• Creative colour – From classic foiling to freehand balayage creating sun-lit gradients, the colour team delivers seamless blends and bold statements alike. Global tints, root retouches and high-gloss toners refresh depth and shine between major services. Prices are time-based to promote fairness across hair lengths.
• Technical services – Keratin smoothing tempers frizz for up to five months, while ammonia-free perms build soft, modern waves. Integrity boosters such as Olaplex or K18 are available as add-ons to safeguard strands during chemical work.
• Styling and finish – Bouncy blow-dries, editorial waves, glass-shine straightening, festival braids and red-carpet up-dos are shaped with humidity-resistant products for longevity.
• Extensions – Tape-in and nano-ring methods give instant fullness or dramatic length. A complimentary colour-match consultation precedes every fitting to ensure seamless results.
• Occasion and bridal – The salon provides in-studio or on-location styling with tailored packages. Trial sessions are encouraged six to eight weeks before the wedding day to fine-tune details.
• Men’s grooming – Barber-inspired cutting, precision clipper fades and beard outlining maintain sharp silhouettes.
All colour work requires a skin-allergy test 48 hours before the first appointment. BESPOKE. partners exclusively with cruelty-free professional ranges such as L’Oréal Professionnel and Redken; vegan options are available on request.

Team and expertise

Salon founder and creative director Emma Clark brings more than 15 years of industry experience, including advanced cutting study at the L’Oréal Academy in Hammersmith and colour mastery training at the Redken Exchange, London. Her hand-picked team of senior stylists, colour technicians and emerging talent attends quarterly workshops covering trend forecasting, session styling and textured-hair techniques. Consultations are thorough: lifestyle, maintenance goals and home-care habits are discussed before any scissors lift. Apprentices refine skills through a partnership with Chichester College, ensuring the next generation learns to the same meticulous standards. Collective accolades include “Finalist, Sussex Salon of the Year 2023” and editorial credits for Horsham Fashion Week runway shows.

Customer experience and atmosphere

Natural light floods the studio through front-facing picture windows, reflecting off clean white walls and matte-black fixtures for a cool yet inviting vibe. Plush charcoal chairs pivot smoothly at each mirrored station, giving clients clear sightlines without feeling on display. On arrival, guests choose from artisan coffee, herbal tea or chilled fruit-infused water, all served in ceramic cups rather than disposable paper. Free high-speed Wi-Fi helps remote workers stay productive during colour processing. An upbeat playlist blends neo-soul and soft indie, while current fashion and culture magazines sit neatly on side tables. Hygiene is paramount, tools are UV-sterilised between clients, capes and towels are freshly laundered, and every surface is sanitised throughout the day. A discreet consultation nook at the rear offers privacy for colour planning, extension discussions or sensitive wig fittings.

Inclusivity and community values

Identifying as women-owned, LGBTQ+ friendly and a recognised transgender safe space, BESPOKE. welcomes everyone regardless of age, heritage or identity. Service pricing is gender-neutral, calculated by hair length and time, never by pronouns. Staff introduce themselves with preferred pronouns and invite guests to share theirs if comfortable. Each June, the salon joins Horsham Pride’s parade team and has raised funds for Mind in West Sussex through annual charity cut-a-thons. The philosophy is simple, come as you are and leave as you wish to be.

Amenities and accessibility

Amenities include a gender-neutral restroom with baby-change countertop, a secure cloakroom for coats and shopping bags, and phone-charging points at every station. The entrance is level from pavement to reception, with a doorway width of 85 cm suitable for most wheelchairs and prams. A portable back-wash neck support allows guests in wheelchairs to receive a comfortable cleanse without transferring. Parking is close, Piries Place multi-storey sits five minutes away on foot, Swan Walk car park seven minutes, and limited paid bays line Middle St for quick visits. Horsham railway station lies a 10-minute stroll north, and bus stops dot Albion Way for wider West Sussex links. Clients who need extra assistance are encouraged to mention requirements when booking so arrangements can be readied.

Booking and salon policies

Appointments are strongly recommended and can be secured by phoning reception; an online booking portal is under development. All new colour clients must attend a complimentary 48-hour patch test. To respect the team’s time, cancellations made with less than 24 hours’ notice incur a 50 percent service fee, while services exceeding two hours or all bridal bookings require a £30 non-refundable deposit at scheduling. Guests arriving more than 15 minutes late may be re-booked to prevent knock-on delays. Children are welcome when receiving a service; for safety and serenity, please arrange childcare otherwise. Only assistance dogs are permitted inside, in line with hygiene regulations.

Payment options

BESPOKE. accepts Visa, MasterCard, American Express, UK debit cards, Apple Pay and Google Pay, with contactless available up to £100. Cash remains welcome, subject to change availability. Gift vouchers can be purchased in any denomination and are valid for 12 months. A loyalty scheme lets visitors collect one digital stamp per visit; the tenth stamp unlocks a complimentary signature blow-dry.

Directions and local landmarks

From Horsham station, exit onto North St, turn right and follow signs towards the town centre. Keep straight as the road becomes Middle St; after roughly 10 minutes on foot, BESPOKE. appears on the left, opposite the entrance to Piries Place cinema. Motorists should set sat-navs to RH12 1NZ and note that Middle St is one-way, enter via Denne Rd then continue 50 metres. The salon sits two doors down from Carmela Italian restaurant; look for the minimalist black-and-white fascia, the period after “BESPOKE.” standing out like a designer signature. Cyclists will find secure hoops outside Swan Walk shopping centre a short roll away.

Frequently asked questions

Q1 Do you take walk-ins?
A1 A handful of same-day slots are released when schedules allow. Call reception first to check availability and avoid disappointment.

Q2 How far in advance should I book for a Saturday colour appointment?
A2 Saturdays are popular; two to three weeks’ notice secures preferred times, especially for multi-hour balayage or correction work.

Q3 What should I bring to a bridal hair trial?
A3 Bring inspiration photos, your veil or hair jewellery, and wear a white or light top to mirror wedding-day tones.

Q4 Are you able to work with afro-textured hair?
A4 Yes. Several stylists have completed textured-hair coursework and stock moisture-rich, sulphate-free products for curls and coils.

Q5 Do you sell home-care products?
A5 Retail shelves hold colour-safe shampoos, bond-building treatments, heat protectants and styling creams recommended during your service.

Q6 Is the salon wheelchair accessible?
A6 The entrance is level, the doorway measures 85 cm, and a supportive neck cushion adapts the back-wash for seated clients.

Q7 Can I park nearby?
A7 Piries Place multi-storey (five-minute walk) and Swan Walk car park (seven-minute walk) both offer paid parking; short-stay bays run along Middle St.

Q8 Do you offer discounts for students or NHS staff?
A8 Yes, a 10 percent saving applies Tuesday to Thursday with valid ID, ideal for mid-week refreshes.

Call to action

Discover the difference a truly bespoke approach brings to your hair. Phone 01403 801 126 during opening hours to book a consultation, secure a slot for late-night Thursday or plan ahead for a special occasion. From the first hello to the final finishing spritz, BESPOKE. promises skill, creativity and genuine care, tailored entirely to you.