Duo Hair & barbers

Business snapshot

Duo Hair & Barbers operates as a combined contemporary hair salon and traditional barbershop at 16 Queen Street, Horsham, RH13 5AF, just off the Carfax in the town centre. One half is arranged for women’s colour, cuts and treatments, the other half holds a classic gents’ barbering chair ready for walk-in fades and shaves. The dual-service concept lets families or friends book together and leave together. Late-night openings on Tuesdays and Thursdays until 20:00 suit commuters heading home from the train. In short, the address delivers precision cutting, creative colour and friendly barbers under one roof.

Contact and essential details

Telephone 01403 241 307
Address 16 Queen Street, Horsham, RH13 5AF, look for the black-and-gold frontage opposite Queen Street News.
Website bizmapgo.net/business/duo-hair-barbers-4f08tk
Appointments are recommended; walk-ins are seated whenever chairs are free. For directions, open your preferred maps app and search “16 Queen St, RH13 5AF”. Staff answer calls throughout opening hours, giving quick bookings, patch-test advice or simple guidance on whether a style suits particular hair types.

Opening hours and service rhythm

Monday 09:00–Closed
Tuesday 09:00–20:00
Wednesday 09:00–17:30
Thursday 09:00–20:00
Friday 09:00–17:00
Saturday 09:00–17:00
Sunday Closed

The two late nights cater for after-work colour sessions or end-of-day beard trims. Saturday slots fill first, so many guests rebook before leaving. The salon follows standard UK public holidays unless a notice on the door states otherwise. Hours were last confirmed August 2025; always call near Christmas for any special timetable.

Service menu overview

Women’s Balayage, full colour, root tint, half or full foils, creative fashion shades and a precision ladies’ cut and blow-dry.
Men’s Classic barber cut, skin fade, beard sculpting and a traditional hot-towel shave.
Treatments Deep-conditioning mask, keratin smoothing system, Olaplex bond repair, plus wig installation and maintenance.

Every colour job begins with a free skin test 48 hours beforehand in line with NHF guidance. “From” prices are displayed in-salon and explained at consultation. Complimentary fringe trims are offered between booked cuts, and children’s cuts are available for ages five and up.

Why choose Duo Hair & Barbers

Stylists hold L’Oréal Professional colour certification, while the barber is trained in Wahl clipper techniques for crisp fades. On Fresha the business keeps a 4.9 average, praised for meticulous finishing and a warm welcome. Convenience stands out, central Horsham setting, evening slots twice a week and same-day space for most barber services. Clients wanting gentle formulas can request cruelty-free or ammonia-free colour. The team joins the annual Horsham Festival hair stage, giving back to local fundraising. Skills stay fresh through quarterly London workshops covering seasonal trends.

Amenities and in-salon experience

A ground-floor toilet sits at the rear with no steps. Guests are offered barista-style coffee, herbal tea or chilled water on arrival. Free Wi-Fi keeps waiting times easy, and magazines are changed every quarter for hygiene. Payments are accepted by Visa, Mastercard, Maestro, Apple Pay and Google Pay, with a £100 contactless limit. Music plays at a relaxed indie 70 dB so conversation stays clear. A COVID-secure routine continues, tools and chairs are sanitised after every client for peace of mind.

Booking and payment guidance

Most people book by phone; staff input details into a digital diary straightaway. An online request form on the website sends a confirmation text within two hours during opening days. A polite 24-hour cancellation notice helps others take freed slots; missed time without notice attracts a 50% fee. Colour services over £80 need a £20 deposit, deducted from the final bill. Loyalty cards reward every sixth cut at half price. Gift vouchers are sold in £10 steps, valid for 12 months and usable on any service or product.

Location, access and parking

Queen Street runs one-way; drivers usually reach it from Albion Way before turning left. Swan Walk multi-storey (RH12 1QR) sits four minutes away on foot and costs about £1.60 per hour. Two pay-and-display bays sit outside the salon itself with a 30-minute limit, ideal for a quick barber cut or fringe tidy. Bus routes 51 and 61 stop at the Queen’s Head pub, a two-minute stroll. Horsham railway station is ten minutes away, straight down North Street, then right into Queen Street. The entrance is step-free through a wide single door; a portable ramp is on hand, mention any access needs when booking.

Customer voices and social proof

“Best balayage I’ve had, colour still pops eight weeks on,” noted Sarah K.
“Walked in for a skin fade at lunch; out in twenty minutes and spot on,” said Jon P.
“Friendly staff who actually run on time,” wrote Maya R.

Current Fresha rating sits at 4.9 from more than 220 reviews. Feedback is valued; stylists invite guests to leave comments at the desk or online so the service keeps improving.

Photo and media guide

Recommended images include street-view frontage with black-and-gold sign, welcoming reception desk, the colour bar in action, close-up of the barber chair, a before-and-after balayage and a full team group shot. Aim for a minimum resolution of 1,200 × 900 pixels in landscape. Suggested captions pair the service with the stylist’s first name, such as “Lucy’s caramel balayage transformation”. Window display photos should be refreshed at least twice each year to reflect seasons. Any image showing a client’s face requires written consent filed in-house for audit.

Call to action

Ready for a fresh look? Telephone 01403 241 307 today. Walk-ins are always welcome for cuts and shaves, but colour work is best booked in advance. Remember late evenings every Tuesday and Thursday give extra flexibility. Drop by any time for a free consultation and no-obligation quote, the team at Duo Hair & Barbers looks forward to meeting you.