Pulborough Medical Group

Pulborough Medical Group

Pulborough Medical Group stands as a cornerstone of healthcare in the heart of West Sussex, providing comprehensive primary and specialist medical services to the local community. Situated in Pulborough, this NHS GP Surgery has earned a reputation for its commitment to patient-centred care and integrated health services. The practice’s modern facility, located at Spiro Close, Pulborough, West Sussex, RH20 1FG, is designed with accessibility in mind, featuring wheelchair-accessible entrances, parking, and restrooms to ensure that all patients can receive the care they need with ease.

Our Mission

At the core of Pulborough Medical Group’s mission is a dedication to delivering high-quality, compassionate healthcare that addresses the diverse needs of its patient population. The practice’s team of skilled professionals works tirelessly to uphold this commitment, fostering a welcoming environment where patients feel valued and supported throughout their healthcare.

Contact Information

For those seeking to contact the practice, Pulborough Medical Group offers multiple channels of communication. The primary contact number, 01798 872 815, is available for appointment bookings and general inquiries. For non-urgent queries, patients can reach out via email at sxicb-wsx.pulborough-pulborough@nhs.net, though it’s important to note that this email address is not to be used for booking appointments. The practice staff emphasises the importance of using the appropriate contact method for different needs, ensuring efficient communication and timely responses to patient inquiries.

Opening Hours

Pulborough Medical Group operates on a schedule designed to accommodate the diverse needs of its patient base. The practice is open from Monday to Thursday from 8:00 am to 6:30 pm, with extended hours on Fridays, opening at 7:00 am to provide early morning appointments for those with busy schedules. The surgery remains closed on weekends. This comprehensive schedule allows for flexibility in appointment times, catering to both working professionals and those who prefer early consultations.

Services

The range of services offered by Pulborough Medical Group is extensive, covering a wide spectrum of healthcare needs. At its foundation are the essential NHS primary care services, including general practitioner consultations, routine check-ups, and management of chronic conditions. These core services ensure that patients have access to consistent, ongoing care for their general health concerns.

Beyond primary care, the practice offers a wide range of specialist consultations. Patients can benefit from expert care in areas such as dermatology, mental health support, audiology, podiatry, physiotherapy, and social prescribing. This diverse range of specialties allows for comprehensive care under one roof, reducing the need for referrals to external specialists and providing a more integrated approach to patient health.

Diagnostic and preventive health services form another crucial aspect of the practice’s offerings. In-house diagnostic tests, vaccinations, health screenings, and preventive care programmes are readily available, enabling early detection and proactive management of potential health issues. These services play a vital role in maintaining the overall health of the community and preventing the progression of diseases.

For patients requiring minor surgical procedures, Pulborough Medical Group is equipped with a dedicated minor surgery suite. Qualified medical staff perform these procedures on-site, offering convenience and reducing the need for hospital visits for certain treatments.

Integrated Care Approach

The practice’s commitment to holistic patient care is evident in its integrated care approach. By collaborating closely with community nurses, health visitors, and midwives, Pulborough Medical Group ensures that patients receive comprehensive care that addresses all aspects of their health and well-being. This multidisciplinary approach allows for seamless coordination between different healthcare providers, resulting in more effective and personalised treatment plans.

Location and Accessibility

Finding Pulborough Medical Group is straightforward, thanks to its strategic location adjacent to TESCO Metro Pulborough. For those travelling by train, the practice is a convenient 10-15 minute walk from Pulborough mainline train station. Bus users can take advantage of the nearby stops on London Road, served by Compass Travel routes 1, 69, 100, 72, and 73, all within a 2-minute walk of the practice.

Drivers should note that while there is no public parking available on-site, TESCO customer parking is available nearby. However, it’s advisable to check for any restrictions that may apply. For patients with mobility challenges, the practice offers limited disabled parking on-site, complete with level access, automatic doors, and lift access, ensuring that the facility remains accessible to all.

Booking Appointments

Booking an appointment at Pulborough Medical Group is a straightforward process, with options to suit various preferences. Patients can schedule appointments online through the eConsult tool available on the practice website, offering a convenient alternative to phone bookings. This digital option allows patients to request consultations at any time, with the practice reviewing online requests within one working day. Following this review, patients may be offered a phone, video, or in-person appointment based on their needs.

For those who prefer traditional methods, appointments can also be booked by phone at 01798 872 815. The practice strives to accommodate urgent care needs, with same-day and urgent appointments often available. However, it’s important to note that the walk-in policy is not explicitly specified, and patients are advised to check online or call to confirm current procedures.

To ensure smooth scheduling and increase the likelihood of securing preferred appointment times, patients are encouraged to book in advance whenever possible. This approach helps the practice manage its schedule effectively while providing patients with greater flexibility in choosing convenient time slots.

Payment and Registration

Pulborough Medical Group proudly serves NHS patients, offering care that is free at the point of use. This commitment to accessible healthcare means that patients can receive consultations and treatments without worrying about payment during their visits. For those interested in private services, it’s advisable to inquire directly with the practice, as specific details regarding private insurance and payment options are not publicly listed.

New patients looking to register with Pulborough Medical Group will be pleased to know that the practice is currently accepting new NHS patients. The registration process is designed to be as smooth as possible, with registration forms available on both the NHS and practice websites. Prospective patients are advised to complete these forms and may need to provide identification and previous medical records to finalise their registration.

Our Team

The strength of Pulborough Medical Group lies in its multidisciplinary team of healthcare professionals. The practice offers a comprehensive staff including general practitioners, nurses, health visitors, physiotherapists, podiatrists, audiologists, dermatology specialists, and mental health professionals. This diverse team works collaboratively to provide integrated patient care, ensuring that all aspects of a patient’s health are considered and addressed.

All staff members at Pulborough Medical Group are NHS-registered, guaranteeing that they meet rigorous professional standards. While specific individual credentials are not listed here, patients are encouraged to refer to the practice or NHS website for detailed information on the qualifications and specialisations of team members. The collective experience and expertise of the team contribute significantly to the high standard of care provided at the practice.

Patient Feedback

Patient feedback plays a crucial role in shaping the services at Pulborough Medical Group. The practice’s commitment to excellence is reflected in its ratings on the NHS website, where patients consistently commend the friendly and professional staff, excellent accessibility, and the effectiveness of integrated services. These positive reviews underscore the practice’s strong reputation within the Pulborough community and its success in meeting patient needs.

Quality and Standards

Pulborough Medical Group’s dedication to maintaining high standards of care is evidenced by its registration with the Care Quality Commission (CQC), ensuring compliance with national healthcare standards. As an NHS practice, it adheres strictly to NHS protocols and guidelines, further cementing its commitment to providing high-quality patient care.

Community Involvement

The practice’s involvement in the community extends beyond medical services. Pulborough Medical Group collaborates with local transport agencies to assist patients who need help getting to appointments, demonstrating a holistic approach to patient care that considers practical challenges patients may face. Additionally, the practice participates in local health initiatives and public health campaigns, contributing to the overall well-being of the Pulborough community.

Health Education

For patients seeking health education resources, Pulborough Medical Group offers a wealth of information through its website. Educational materials, health guides, and informational articles are readily available, empowering patients to take an active role in managing their health. While specific ongoing health education programmes or workshops are not detailed, the practice’s commitment to patient education is clear through these online resources.

Visuals

Visually, Pulborough Medical Group presents a professional and welcoming image. While specific images are not included in this listing, patients can expect to find high-quality photos of the facility, including the entrance, waiting areas, consultation rooms, and accessible features on the practice’s official website. These visuals give potential patients a sense of the modern, patient-friendly environment they can expect when visiting the practice.

Booking an Appointment

For those ready to take the next step in their healthcare with Pulborough Medical Group, booking an appointment is simple. Patients are encouraged to call 01798 872 815 or visit the practice website to use the eConsult tool for online bookings. The practice emphasises the convenience of online booking with the motivational prompt, “Avoid the phone queues and get the help you need sooner by booking online!”

In conclusion, Pulborough Medical Group stands as a beacon of comprehensive, patient-centred healthcare in West Sussex. With its wide range of services, skilled multidisciplinary team, and commitment to accessibility and community involvement, the practice continues to meet the diverse health needs of the Pulborough community.